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    Handling of Personal Information

    Please contact us after agreeing to the following items regarding the handling of personal information. We will use your personal information only for the purpose of responding to your inquiry, and will not use it for any other purpose or provide it to anyone other than our company. Please note that we will not be able to accept your inquiry if you do not fill in the required fields of the above form. Please note that we may not be able to respond to your inquiry if the correct information is not entered. If you wish to request notification of the purpose of use, disclosure, correction, addition or deletion of items, deletion or suspension of use of your personal information that we have acquired, please contact the following inquiry desk. We will promptly respond to your request after checking the information against the information you have entered to confirm your identity.

    Privacy Policy

    Nagi Hiroshima Co., Ltd. (hereinafter referred to as "our company") is committed to the appropriate handling of personal information. The following stipulates the handling of personal information acquired in business such as applications for "Nagi Hiroshima" services (hereinafter referred to as "our service") provided by our company. Therefore, please understand the following items and agree to them before providing your personal information. ●1. Acquisition of personal information We acquire your personal information through legal and proper means. ●2. Management of personal information We keep your personal information accurate and up to date, and take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education to prevent unauthorized access to, loss, damage, falsification, and leakage of personal information, and implement safety measures to strictly manage personal information. In addition, when we entrust the handling of your personal data, we select a cooperating company that has taken appropriate safety management measures and provide necessary and appropriate supervision to the entrusted company. ●3. Purpose of use of personal information We use your personal information within the scope of the following purposes of use or the scope of purposes of use that are clear from the circumstances of its acquisition, and will not use it for any other purpose unless we have the consent of the person in question or it is permitted by law. (1) Registration and personal authentication for use of the Service (2) Billing and other billing for charges and delivery of products, etc., for use of the Service (3) Confirmation and response to inquiries about use of the Service, and other requests (4) Contact, e-mails, and sending of materials in connection with use of the Service (5) Introduction of new services and new menu items related to the Service, as well as investigations and notification of problems (6) Operation of maintenance and other operations related to use of the Service (7) Development and marketing of services by the Company (8) Introduction of new services and new menu items, etc. ●4. Prohibition of disclosure or provision of personal information to third parties The Company will properly manage personal information entrusted to it by customers, and will not disclose personal information to third parties (excluding the contractors specified in Section 5 and the joint users specified in Section 6) except in the following cases: ① When the customer's prior consent has been obtained ② When permitted by law When disclosure is required by law ●5. Entrustment of personal data In order to smoothly carry out business operations and provide better services to customers, the Company may entrust the handling of customers' personal data to a cooperating company. However, the personal data entrusted will be limited to the minimum information necessary to carry out the entrusted business. ●6. Joint Use In order to provide better services to customers in relation to this service, we will jointly use personal information with our group companies, Aidoma Holdings Co., Ltd. and meet in Co., Ltd. (hereinafter referred to as "joint users"). (1) Purpose of use of joint users ① Delivery and collection of products and services handled by joint users ② Provision of services developed by joint users ③ Development, provision and guidance of information, products and services useful to customers (2) Scope of joint users Aidoma Holdings Co., Ltd. (3) Items of personal data to be jointly used Customer or representative's name, address, telephone number, contracted product, contracted service, contract amount, contract terms, transaction terms (4) Person responsible for joint use Aidoma Holdings Co., Ltd. ●7. Reception of held personal data (1) When a customer or agent requests notification of the purpose of use of held personal data, we will notify without delay, except in the following cases. ① When the purpose of use of the retained personal data that identifies the customer is clear ② When there is a risk of harm to the life, body, property, or other rights and interests of the customer or a third party ③ When there is a risk of harm to our rights or legitimate interests ④ When it is necessary to cooperate with a national or local government agency in carrying out legally prescribed business, and there is a risk of impeding the performance of said business (2) If the customer or his/her agent requests the disclosure of retained personal data, we will notify the customer without delay, except in the following cases: ① When there is a risk of harm to the life, body, property, or other rights and interests of the customer or a third party ② When there is a risk of significant impediment to the proper performance of our business ③ When there is a violation of laws and regulations (3) If the customer or his/her agent requests the correction, addition, or deletion of retained personal data, we will investigate without delay and take appropriate action based on the results. (4) If the customer or his/her agent requests the suspension or deletion of the retained personal data, we will take appropriate action if we find that there is a reason for the request. (5) For requests under the preceding four paragraphs, please send the necessary information in writing, together with your identity verification documents, to the contact details under paragraph 8. The personal information provided by you will be used only for the purpose of responding to your request and will be stored securely. Please note that we will not return any documents or identity verification documents sent by mail. ●8. Contact details for inquiries regarding the handling of personal information Aidoma Holdings Co., Ltd. Personal Information Inquiry Response Desk Address: Oak Meguro 5, 10F, 2-13-30 Kami-Osaki, Shinagawa-ku, Tokyo 141-0021 Telephone: 03-6455-7935 Email: privacy@aidma-hd.jp ●9. Revision of the Privacy Policy We may review the contents of this Privacy Policy from time to time and make changes as necessary. In such cases, the revised Privacy Policy will apply from the date of publication of the revised version.